Tag: recall-cycle

Maria cuts with Sofia, colours with Carla. A generic CRM doesn't know that. The recall protocol that keeps the chair full and the stylist relationship intact.

A small-animal vet practice runs two parallel preventive calendars — annual core vaccines and quarterly antiparasitic. Done well, recall keeps the patient list active for ten years. Done badly, one-in-four pets disappears into the call-handling gap.

Hygiene every six months, perio maintenance every three, restorative follow-ups at two weeks. A five-step WhatsApp recall playbook that keeps a dental chair full without a Saturday phone-bash.