Zellbox Blog
Insights and updates from the Zellbox team — appointment reminders, WhatsApp Business automation, and how clinics, salons, sales teams, and home services keep customer conversations in one place.
Annual vaccination + quarterly antiparasitic recall on WhatsApp
A small-animal vet practice runs two parallel preventive calendars — annual core vaccines and quarterly antiparasitic. Done well, recall keeps the patient list active for ten years. Done badly, one-in-four pets disappears into the call-handling gap.
Nacho Coll 8 min read
Pre-care + post-care WhatsApp flows for aesthetic clinics
An aesthetic treatment delivered well needs four touches around it — 24h before, 24h after, 7d after, 14d after. The WhatsApp protocol that automates all four without sounding like a sales funnel.
Nacho Coll 9 min read
WhatsApp Business Platform vs WhatsApp Business App: Which One a Clinic or Salon Actually Needs
Two products, both called "WhatsApp Business". Compare costs, template approval, multi-user inbox, and what a 4-chair shop or 200-patient clinic actually needs.
Nacho Coll 9 min read
The 24h cancellation policy that protects a physio's bono economics
A 10-session bono looks profitable until the patient cancels three sessions inside the window. The cancellation policy + WhatsApp protocol that protects the margin without losing the patient.
Nacho Coll 8 min read
GDPR + HIPAA checklist for clinics: 12 audit points
Twelve verifiable points an ICO or HHS OCR auditor checks in a private clinic — consents, BAAs, PHI in WhatsApp, breach notification, patient rights.
Nacho Coll 10 min read
WhatsApp reminders for dental practices: the recall-cycle playbook
Hygiene every six months, perio maintenance every three, restorative follow-ups at two weeks. A five-step WhatsApp recall playbook that keeps a dental chair full without a Saturday phone-bash.
Nacho Coll 9 min read
Callbell vs Zellbox pricing for clinics: real numbers
Four real scenarios with the numbers down to the cent — Callbell vs Zellbox, including the Zellbox Starter free-forever tier vs Callbell's 7-day trial.
Nacho Coll 9 min read
AgendaPro vs Zellbox: which CRM for clinics?
AgendaPro is an online scheduler with modules. Zellbox is native WhatsApp + Google Calendar for clinics. How to choose between the two.
Nacho Coll 5 min read
Doctolib vs Zellbox: marketplace or practice back-office?
Doctolib is a public booking marketplace. Zellbox is the operational back-office of the practice. They can coexist — here is when.
Nacho Coll 4 min read