Applications open — closes 2026-09-18

5 businesses get a Zellbox Business license + founder-run setup. Free for a year.

Not a free trial. Not a demo. A working WhatsApp + Google Calendar CRM, live in 10 days, with the founder on the line.

For appointment-driven SMBs — clinics, salons, spas, veterinary practices, physiotherapy studios, aesthetic clinics, home services, real estate coaches, and similar businesses where customers book, show up, and come back.

Business tier retail value

$1,188/year

FREEfor 12 months

per license · applied to the 5 cohort winners

Applications close 2026-09-18 · Selected applicants contacted shortly after

How the Business license improves your service and brings in more customers

Five steps, real features only — every one wired to shipping code.

  1. 1
    Improve the service

    Your own WhatsApp Business number + reminders that actually reduce no-shows

    A quiet no-show rate leaks revenue and idle slots every week — and customers ignore reminders that come from an unknown number.

    How Zellbox solves it

    • The Business tier includes your own WhatsApp Business number — provisioned through Meta Embedded Signup. Bring an existing number or get a new one.
    • Approved templates fire at the offsets you set — by default 24h + 1h before every visit, up to 5 touches per event.
    • Two-way Google Calendar sync: drag a visit on your calendar and the reminder reschedules itself automatically.
    • Templates are delivered in the customer's own language across 12 locales — every message reaches them in the language they read.
  2. 2
    Improve the service

    Every customer reply in one thread — WhatsApp and Gmail together

    WhatsApp on the receptionist's phone, Gmail in a personal inbox — replies get lost when staff change shifts and customers feel forgotten.

    How Zellbox solves it

    • Every WhatsApp and Gmail exchange threads automatically onto the customer record.
    • The "Waiting for your reply" dashboard card lists every customer still waiting on you, with wait time and a message preview.
    • Pasteable WhatsApp scripts with variable substitution keep the tone consistent across shifts and operators.
    • Built-in team chat handles staff handoffs — from front desk to practitioner — without leaving Zellbox.
  3. 3
    Improve the service

    Consent + records like a professional practice

    Signed consent forms scattered across physical folders, spreadsheets, and email attachments. GDPR / LOPDGDD audits become fire drills.

    How Zellbox solves it

    • Upload each signed file once — it's filed on the customer record with the staff witness and a timestamp.
    • Insights → Compliance rolls up who is missing what across the workspace, exportable to CSV.
    • Questionnaires replace paper intake and follow-up forms — typed fields, structured responses.
    • The Documents library keeps every version of every file, either workspace-wide or per customer.
  4. 4
    Service + Growth

    Auto-welcome new customers + spot the ones drifting away

    Every new customer means rewriting the same welcome. Every returning customer needs a follow-up that never gets sent.

    How Zellbox solves it

    • Email templates flagged "send on customer create" fire automatically the moment you add a new customer — no manual send.
    • WhatsApp workflows link approved templates to reminder types and locales so recall messages ship on their own.
    • Insights → Events surfaces retention cohorts, cancellation lead times, peak hours, and per-manager patterns.
    • Dashboard analytics highlight the customers who have gone quiet before they lapse for good.
  5. 5
    Get more customers

    Trust signals + safe migration from your current tool

    Migrating from Excel, HubSpot, Callbell or AgendaPro feels risky. Prospects hesitate to hand over Google + WhatsApp access.

    How Zellbox solves it

    • Bulk CSV / Excel import wizard: four steps (fields → format → defaults → confirm), with auto-mapping and per-row retry on failure.
    • Google CASA Tier 2 certification — an independent-lab audit clearing the restricted OAuth scopes (Gmail send/modify + Calendar).
    • A 90-day event backup and a Recovery page — honest mistakes are undoable.
    • A free Starter plan (no credit card) lets cautious prospects evaluate the product before committing.

Plus daily one-to-one support — for the full 12 months

The Business license is only half of the opportunity. The other half is our team, working alongside you day after day to make Zellbox fit the way your business actually runs — configuration decisions, template writing, workflow design, integration questions, migration follow-ups. Whenever you need us, we are one message away.

  • One-to-one setup — for as long as it takes

    Google Calendar and WhatsApp Business connected step by step, in the channel you prefer — chat, email, or a call if you want one. No handoff, no ticket queue. We stay with you until it works.

  • Custom WhatsApp templates on your Business number

    As many templates as you need — reminders, confirmations, recall messages, seasonal offers. You describe the subject and tone; we write each one, submit it to Meta for approval on your Business number, and it goes live automatically the moment Meta approves it.

  • CSV migration handled by us

    Export your current customer list, email it to us, and we import and de-dupe it. You never touch the mapper.

  • Follow-ups at week 2 and week 6

    One 30-minute call each. Week 2 tackles any friction; week 6 measures what moved and what didn't.

  • Premium one-to-one support for 12 months

    A priority WhatsApp + email channel with the Zellbox team. Ask us anything — configuration, template review, workflow design, integration questions. Same-day response Monday to Friday.

Who this is for

Straight talk on when this cohort works — and when it doesn't.

Good fit

  • Appointment-driven SMB

    Clinics, salons, spas, gyms, veterinary practices, physio studios, aesthetic clinics, home services, coaches — and any similar service business that has a customer schedule to manage.

  • Already on WhatsApp — or planning to be

    Whether your team already uses WhatsApp with customers (officially or on a shared phone) or you are about to make the move to improve service, the Business license gets you there properly from day one.

  • Existing customer list — any format

    Spreadsheet, CRM export, notebook, WhatsApp contacts. We handle the migration; you just email us the file.

  • You want a hands-on, done-right setup

    You value getting the configuration and templates right the first time, together with our team, rather than piecing it together on your own.

Not a fit

  • Consumer scale — hundreds of thousands of contacts

    Zellbox is optimised for teams of 1 to 25 people managing a few hundred to a few thousand customers each. Above that, enterprise CRM tooling makes more sense.

  • WhatsApp broadcast / marketing-only

    Zellbox is transactional and operational — appointment reminders, follow-ups, per-customer conversations. Bulk broadcast tools live elsewhere.

  • Self-serve, no-touch trial preference

    We picked 5 licenses specifically so we can run each setup by hand. If you prefer to explore on your own, the free Starter plan is the right entry point.

Apply for a Business license

Ten minutes to fill in, one hour for us to review. Real submissions get a personal reply.

Be specific. "Customers text the receptionist's phone and replies get lost between shifts" beats "communication issues."

Required: name, email, business name, business type, biggest pain (30+ characters), feedback consent. WhatsApp number is optional but recommended so we can reach you faster if selected.